In practice, the analyst interacts with a wide range of persons, and sometimes the dialogue "doesn't go well".
There is an eternal confrontation and, sometimes, a lack of understanding between the business analyst and the Сustomer. Agree that at least once in your work, you have faced this problem.

Within the talk, we will:

• Talk about how to find an approach to Customers with a tech background without reducing your performance. What you need to know and do to make everyone involved in the process happy.
• Consider the reasons why the customer does not accept your business requirements.
• Consider how to come to an agreement with the tech owners of the systems and how to understand and share your value on the project as a business analyst.
• Consider practical tips and talk openly about the problems.

The talk will be of interest to those who:

• works on Enterprise projects;
• have faced the fact that his or her customer = IT expert;
• have difficulties in building communications on the project.
  

Often, both in life and at work, we face various problems whose solution does not seem evident to us.

Today, let's talk about how the knowledge and skills of a business analyst can be used effectively in implementing any task: both to feed the cat and to create the onboarding process in the direction.